Products, Orders and Your Account

How do you use a coupon code? How about updating your credit card information? Answers to those questions and more, in this section.

• Is COVID-19 causing Marketplace shipping delays?
• How do I apply my coupon code?
• I entered the wrong shipping address when placing my order, what do I do now?
• When will my order ship?
• Is a specialty box from the Marketplace the same as a subscription?
• How do Marketplace items ship?
• How do I find ingredients for products in the Marketplace?
• I'm not happy with my purchase. Can I return or exchange it?
• I received the wrong product / wrong quantity of products / a damaged package. What do I do?
• My box arrived, but I had to pay customs/duty fees!