Top FAQs and Searched TOPICS:

Shipping and Order tracking

• *** Shipping Update | January Boxes / Orders ***
• When do subscriptions ship? How long does shipping take?
• Can I track or see the status my order?
• Expedited Options and Order Deadlines
• Shipping Upgrade
• Do the Snack and Beauty Boxes ship to APO addresses?
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Products and Services

• Can I send a subscription or a one-time box as a gift?
• Definition of Discovery Box
• I don't want my gift to auto-renew. How do I order a one-off box?
• Definition of Market Order
• What's inside the Snack Box?
• Definition of an "Add-On" Order
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Cancellation, Renewals, Return & Refund Policy

• How do subscription renewals work?
• How do I cancel my subscription renewal?
• How do I return my order and get a refund?

Account Management

• How do I access my Vegancuts account?
• How do I update my credit card information?
• Can I skip a month of my subscription?
• What is stacking? How do I request for my subscriptions to be stacked?
• How can I update my shipping address?

Price Increase Announcement

• Subscription / Discovery Box Price Increase
• What are the new price rates or new subscription fees?
• When will my current subscription renew at the new price rate?
• If I cancel my subscription after July 9, can I resubscribe later at pre-July 9 rates?