Can I skip a month of my subscription?

Do you need to take a break from sampling? Are you going on vacation? Do you need to give your bank account a breather? Great news, we now have the option to skip one month without having to cancel your Snack or Beauty Box subscription!

Do you have a 1-month subscription to the Snack or Beauty Box? Simply write to support@vegancuts.com and let us know which month's boxes you would like to skip.

Do you have a 3-, 6, or 12-month subscription to the Snack or Beauty Box? Just follow these three easy steps:

  1. Log in to your Vegancuts account.
  2. On the subscription you'd like to skip, click the MENU button (IMAGE 1) it will expand and you'll see the option to Skip Subscription for 1 month (IMAGE 2).
  3. Click “Skip Subscription for 1 Month” under the subscription you want to skip for the month.
  4. Click “Confirm Skip” in the popup.

IMAGE 1

auto-renew_is_ON-redacted.png

IMAGE 2

menu_options_cust_dash.png

Just make sure to “skip” before the 8th of the month as payment is taken on the 9th and payment schedules your box shipment.

For example, if you are skipping the March Snack or Beauty, you’ll need to skip before March 8th as billing is on the 9th. Once you’ve skipped, you won’t be billed for or shipped the March box and your next box will be the April Snack or Beauty Box and you’ll be billed April 9th.

Remember, you can only skip one box at a time, so if you need to skip again, you’ll have to log back into your account to skip the next month.

If you have any questions, or if you’d like us to double-check your work, please feel free to reach out to us at support@vegancuts.com.

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.