We do a few rounds of shipping to make sure you get your box as soon as possible.
If you ordered before the 15th of the month, your first box will ship between the 11th and the 17th.* If you order the 16th or later your box will ship the next Monday, Wednesday, or Friday after your order date. See here for information on Quarterly Makeup Box subscriptions.
We ship from Portland, Oregon. Those of you in the Northwest should receive your boxes within a day or two of the ship date (you will get a tracking email when your box has shipped). The further away, the longer it will take, but it shouldn't be more than one week for anywhere in the U.S.
Canadian boxes typically arrive 2-3 weeks after the ship date.
International boxes may take up to 6 weeks to arrive but typically take around 3-4 weeks.
No need to sit by the door and wait for delivery, we'll email you a tracking number. If you think anything has gone wonky, please write to firstname.lastname@example.org and we'll give you a hand!
*Please note that the Fan Favorite Boxes ship on a different timeline. For more information please visit the respective links below: