The Boxes
The Beauty Box
The Snack Box
- What's inside the Snack Box?
- How does the Snack Box work?
- Can I customize my Snack Box to be nut-free/low sodium/chocolate-free/gluten-free?
- Why does an item in my box say "May contain milk" or "Manufactured in a facility that produces milk products"?
- Is the sugar in the Snack Box products vegan?
- Do some snacks in the Snack Box contain palm oil?
The Quarterly Makeup Box
- What's inside the Quarterly Vegan Makeup Box?
- How does the Quarterly Vegan Makeup Box work?
- What is the Beauty Profile Quiz?
- What’s the difference between the Quarterly Vegan Makeup Box and Monthly Beauty Box?
- Do you include sample sizes in the Quarterly Vegan Makeup Box?
- What's the typical value of the Quarterly Vegan Makeup Box?
Your Account
Subscriptions
- Do the Snack, Beauty and Makeup Box ship internationally?
- How can I update my shipping address?
- Can I send a subscription as a gift?
- Are the Vegancuts boxes eco-friendly?
- How do I stop my subscription from renewing?
- How do I cancel my subscription?
Account Settings
The Marketplace
Products, Orders and Your Account
- How do I apply my coupon code?
- I entered the wrong shipping address when placing my order, what do I do now?
- When will my order ship?
- Is a specialty box from the Marketplace the same as a subscription?
- How do Marketplace items ship?
- How do I find ingredients for products in the Marketplace?
Digital Resources and ePurchases
- I have a vegan eBook that I would like to sell in the Digital Marketplace. Who should I contact?
- Can I share my ePurchases with other people?
- Can I purchase eResources from anywhere in the world?
- Will I receive an email confirmation of my order?
- Will my ePurchases be listed under my order history?
- What formats are the eResources available in?