Easter Info
Shipping
The Boxes
The Beauty Box
The Snack Box
- What is the difference between a sell-by date, expiration date and best by date?
- What's inside the Snack Box?
- How does the Snack Box work?
- Can I customize my Snack Box to be nut-free/low sodium/chocolate-free/gluten-free?
- Why does an item in my box say "May contain milk/egg" or "Manufactured in a facility that produces milk/egg products"?
- Is the sugar in the Snack Box products vegan?
The Quarterly Makeup Box
- What's inside the Quarterly Vegan Makeup Box?
- How does the Quarterly Vegan Makeup Box work?
- What is the Beauty Profile Quiz?
- What’s the difference between the Quarterly Vegan Makeup Box and Monthly Beauty Box?
- Do you include sample sizes in the Quarterly Vegan Makeup Box?
- What's the typical value of the Quarterly Vegan Makeup Box?
Your Account
Subscriptions
- Which box will I receive?
- How do I turn on auto-renewal for my subscription?
- How do subscription renewals work?
- Do the Snack, Beauty, and Makeup Boxes ship to APO addresses?
- Can I skip a month of my subscription?
- What is stacking? How do I stack my subscriptions?
Account Settings
The Marketplace
Products, Orders and Your Account
- How do I apply my coupon code?
- I entered the wrong shipping address when placing my order, what do I do now?
- When will my order ship?
- Is a specialty box from the Marketplace the same as a subscription?
- How do Marketplace items ship?
- How do I find ingredients for products in the Marketplace?
Digital Resources and ePurchases
- I have a vegan eBook that I would like to sell in the Digital Marketplace. Who should I contact?
- Can I share my ePurchases with other people?
- Can I purchase eResources from anywhere in the world?
- Will I receive an email confirmation of my order?
- Will my ePurchases be listed under my order history?
- What formats are the eResources available in?